Privacy Policy of Zugspitzpfoten - Hundetraining Katharina Voss

Notice
‍Personal data is given special protection. Personal data is information about your personal and factual circumstances. This includes all information about your identity, such as your name, email address or postal address.
I treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. I would like to use this data protection declaration to inform you about which personal data I collect when you use my website and for what purpose the data is used. At the same time, this serves to fulfill the information obligations within the meaning of Art. 13 and 14 of the General Data Protection Regulation (GDPR).
Data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

1. Responsible person
‍The mobile dog trainer Katharina Voss is responsible for data processing in accordance with Art. 4 Para. 7 GDPR.
(Zugspitzpfoten - Hundetraining Katharina Voss)
Wettersteinstr. 40
82467 Garmisch-Partenkirchen
0049-170-3473580
info@zugspitzpfoten.de

‍2. Type of data collection
‍Data collection takes place
- Through a communication from the customer (e.g. data that the customer enters via a contact form).
- Automatically or after the customer has given their consent when visiting the website through the IT systems.
These are primarily technical data (e.g. Internet browser, operating system or time of page access).
This data is collected automatically when you enter the website.

3. Data collected by the mobile dog trainer
‍The mobile dog trainer collects the following personal data from her customers ("customer data"):
- Name, first name, address, telephone number, email address, bank details
Note: In addition to customer data, the mobile dog trainer also collects data about the respective dog (“dog data”) for the purpose of providing the services she offers:
- Name, breed, age and gender of the dog
- Information about the dog's health
- Information about the dog’s training level
- Other important information about the dog (e.g. previous owner, known aggression)
However, the dog data is not personal data within the meaning of statutory data protection regulations. Nevertheless, this data is also treated with the greatest possible care by the mobile dog trainer.

4. Purpose of data processing
‍The collected customer data is processed to
- To provide the services of the mobile dog trainer.
- To contact customers, arrange appointments and bill for services.
- To inform customers about new offers and services of the mobile dog trainer.
The data in connection with visting the website is collected
- To ensure error-free provision of the website.
- To analyze user behavior.

‍5. Legal basis for data processing
‍Data processing is always carried out on the basis of Art. 6 GDPR, if necessary in conjunction with Section 25 TTDSG.

‍6. Recipient of the data
‍The collected customer data will be passed on to the following recipients if necessary:
- Veterinarian if necessary to treat the dog.
- Tax authorities / tax advisors, to fulfill tax obligations.

‍7. Storage period
‍The data will be stored as long as it is necessary to fulfill the purpose of the processing. After that, it will be deleted unless there are statutory retention periods to the contrary.

‍8. Customer rights
‍The customer has the following rights:
a. Information about the stored data (origin, recipient and purpose of the stored personal data) within the framework of the legal provisions
b. Correction of data within the framework of the legal provisions
c. Deletion of data in accordance with legal requirements
d. Restriction of data processing
- If the customer disputes the accuracy of the personal data stored, for the duration of the examination
- If the processing of personal data is/was unlawful, instead of deletion
- If the personal data is no longer required by the company, but the customer requires it to exercise, defend or assert legal claims
- If, after an objection pursuant to Art. 21 Para. 1 GDPR, it is not yet clear which interests (those of the company or those of the customer) prevail
- If the customer has restricted the processing of personal data, these data - apart from their storage - may only be processed with the customer's consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State
e. Revocation of consent to data processing
- The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
f. Data portability that has been processed automatically on the basis of consent or in fulfillment of the contract, to yourself or to a third party
g. Right to object to data collection (Art. 21 GDPR)
- In special cases: If the data processing is carried out on the basis of Art. 6 (1) lit. e or f GDPR
This also applies to profiling based on these provisions.
- Against direct advertising
This also applies to profiling insofar as it is related to such direct advertising.

‍9. Right to complain
‍The customer can complain to the competent supervisory authority if he believes that his data is being processed unlawfully.

‍10. Hosting
‍The contents of the website are hosted by the following providers:
a. Strato
The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter “Strato”).
When you visit the website, Strato records various log files including IP addresses.
Further information: https://www.strato.de/datenschutz
‍The use of Strato is based on Art. 6 (1) lit. f GDPR.
If a corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprint) within the meaning of the TTDSG.
Consent can be revoked at any time.
Order processing:
A data processing agreement (AVV) has been concluded for the use of the above-mentioned service.
This is a contract required by data protection law, which guarantees that the personal data of website visitors is only processed in accordance with the instructions of the website operator and in compliance with the GDPR.
b. Webflow
The provider is Webflow Inc., 298 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter “Webflow”).
Webflow is a tool for creating and hosting websites.
Webflow stores cookies or other recognition technologies that are necessary for the display of the page, to provide certain website functions and to ensure security (necessary cookies).
Further information: https://webflow.com/legal/eu-privacy-policy
‍The use of Webflow is based on Art. 6 (1) lit. f GDPR.
If a corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprint) within the meaning of the TTDSG.
Consent can be revoked at any time.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Further information: https://webflow.com/legal/eu-privacy-policy
‍Webflow is certified according to the “EU-US Data Privacy Framework” (DPF).
DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards when processing data in the USA.
Every company certified under the DPF is committed to complying with these data protection standards.
Further information: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TT9iAAG6&status=Active
‍Order processing:
A data processing agreement (AVV) has been concluded for the use of the above-mentioned service.
This is a contract required by data protection law, which guarantees that the personal data of website visitors is only processed in accordance with the instructions of the website operator and in compliance with the GDPR.

‍11. SSL or TLS encryption
‍For security reasons and to protect the transmission of confidential content (e.g. enquiries) that the customer sends to the website operator, this website uses SSL or TLS encryption.
An encrypted connection can be recognized by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in the browser line.
If SSL or TLS encryption is activated, the transmitted data cannot be read by third parties.

‍12. Data collection on this website
a. Cookies
This website uses so-called “cookies”.
Cookies are small data packets; they do not cause any damage to the end device.
Many cookies are technically necessary because certain website functions would not work without them (e.g. displaying videos); other cookies can be used to evaluate user behavior or for advertising purposes.
They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on the end device.
Session cookies are automatically deleted after you leave the website.Permanent cookies remain stored on the device until the customer deletes them himself or they are automatically deleted by the web browser.
Cookies can come from the website operator itself (first-party cookies) or from third-party companies (third-party cookies).
Third-party cookies enable the integration of certain services from third-party companies within a website (e.g. cookies for processing payment services).
Cookies that are required to carry out the electronic communication process, to provide certain functions desired by the website operator (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) (f) GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies to ensure technically error-free and optimized provision of its services.
If consent has been requested for the storage of cookies and comparable recognition technologies, processing will be carried out exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TTDSG).
Consent can be revoked at any time.
The following browser settings of the website visitor are possible:
- He can be informed about the setting of cookies; Cookies are only allowed in individual cases.
- The acceptance of cookies can be excluded in certain cases or in general.
- The cookies are automatically deleted when you close the browser.
If cookies are deactivated, the functionality of the website may be limited.
b. Contact form
If the website visitor submits an inquiry via the contact form, the information from the inquiry form, including the contact details provided there, will be stored by the website operator for the purpose of processing the inquiry and in the event of follow-up questions.
This data will not be passed on without consent.
The data is processed on the basis of Art. 6 (1) (b) GDPR, provided that the request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.
In all other cases, the processing is based on the legitimate interest of the website operator in the effective processing of the request addressed to the website operator (Art. 6 Para. 1 lit. f GDPR) or on the consent of the website visitor (Art. 6 Para. 1 lit. a GDPR), if this was requested.
Consent can be revoked at any time.
The data entered in the contact form will remain with the website operator until the customer requests the website operator to delete it, the customer revokes his consent to storage or the purpose for data storage no longer applies (e.g. after the request has been processed).
Mandatory legal provisions, in particular retention periods, remain unaffected.
c. Inquiries by email or telephone
All resulting personal data (e.g. name, request) will be stored and processed for the purpose of processing the request.
This data will not be passed on without the customer’s consent.
The data is processed on the basis of Art. 6 (1) (b) GDPR, provided that the request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures.
In all other cases, the processing is based on the legitimate interest of the website operator in the effective processing of the request addressed to the website operator (Art. 6 Para. 1 lit. f GDPR) or on the consent of the website visitor (Art. 6 Para. 1 lit. a GDPR), if this was requested.
Consent can be revoked at any time.
The data entered in the contact form will remain with the website operator until the customer requests the company to delete it, the customer revokes his consent to storage or the purpose for data storage no longer applies (e.g. after the request has been processed).
Mandatory legal provisions, in particular retention periods, remain unaffected.

‍13. Plugins and tools
a. Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts.
The Google Fonts are installed locally. There is no connection to Google servers.
Additional Information: https://developers.google.com/fonts/faq and Google Privacy Policy https://policies.google.com/privacy?hl=de
b. Google reCAPTCHA
This website uses “Google reCAPTCHA” (hereinafter “reCAPTCHA”).
The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is used to check whether the data entered on this website (e.g. in a contact form) is entered by a human or by an automated program.T
o do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics.
This analysis starts automatically as soon as the website visitor enters the website.For analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user).
The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background.
Website visitors are not informed that an analysis is taking place.
The data is stored and analyzed on the basis of Art. 6 (1) lit. f GDPR.
The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam.
If a corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR and Section 25 Para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG.
Consent can be revoked at any time.
Further information: Google Privacy Policy and Google Terms of Service https://policies.google.com/privacy?hl=dehttps://policies.google.com/terms?hl=en
‍Google reCAPTCHA is certified according to the “EU-US Data Privacy Framework” (DPF).
DPF is an agreement between the European Union and the USA that aims to ensure compliance with European data protection standards when processing data in the USA.
Every company certified under the DPF is committed to complying with these data protection standards.
Further information: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000TT9iAAG6&status=Active‍

14. Photos, video recordings
‍The mobile dog trainer can take photos and video recordings of the dog and the training. These photos and videos will only be published with the customer's consent, e.g. on social media.

‍15. Objection to advertising emails
‍The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby prohibited.
The website operator expressly reserves the right to take legal action in the event of unsolicited advertising information being sent, for example through spam e-mails.

‍16.Status and update of this privacy policy
‍This privacy policy is dated June 21st, 2024. I reserve the right to update the privacy policy in due course in order to improve data protection and/or to adapt it to changes in official practice or case law.r


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